Fifth Sun

Fifth Sun

Frequently Asked Questions

What fans ask us most, from size charts to wash day.

The Shirts

Is the artwork really licensed?

Yes — every design we print is produced under license from the studio or rights holder that owns the character. That’s why the art matches what you see on screen, and why part of every sale flows back to the people who created the franchise.

How should I wash a graphic tee so the print lasts?

Turn it inside out, machine wash cold with like colors, tumble dry low or hang dry. The one thing that shortens a print’s life fastest is a hot iron directly on the graphic — if you must iron, do it inside out.

How do the fits differ between collections?

Womens designs run in juniors sizing, which fits closer than a standard womens cut — many customers size up. Mens tees are a classic fit. Girls’ and boys’ tees follow standard youth sizing; each product lists the exact sizes available.

What ages do the birthday shirts cover?

The birthday collection runs from toddler birthdays up through the teens, with the age built into the design. Check the product title for the age and the listing for available sizes before the party date sneaks up.

Ordering and Payment

Where does the actual order happen?

On the site of one of our authorized retail partners. This catalog is where you compare designs and check sizing notes; the Shop Now button takes you to the live listing, and cart, payment and delivery address all happen there. Full walkthrough on the Shipping & Delivery page.

Which payment methods can I use?

Whatever the partner’s checkout accepts — across our partners that reliably includes Visa, Mastercard, American Express, PayPal and Apple Pay.

Can I change or cancel after ordering?

Only while the partner is still packing the order — the window is short, so use the cancel option in your order history on the partner’s site as soon as you know. Once the carrier has the parcel, the returns process takes over.

Delivery and Returns

How fast will my order arrive?

Standard delivery from our partners typically runs 3–7 business days after a 1–2 day packing window, with faster options at their checkout. The full table is on the Shipping & Delivery page.

What if the size is wrong?

Partners typically give you thirty days to exchange or return, unworn with tags on, through the returns portal in your order history. The Returns & Exchanges page has the steps.